Last Updated: June 12, 2026
At Healthy Mines Foods, customer satisfaction is important to us.
Return Eligibility
Returns are accepted only if:
- The product received is damaged.
- The wrong product has been delivered.
- The product is defective upon delivery.
Return Request
Customers must notify us within 48 hours of receiving the product by providing:
- Order number
- Product photographs
- Description of the issue
Non-Returnable Items
Due to the nature of food products, opened, used, or consumed items cannot be returned.
Refund Process
- Approved refunds will be processed within 7–10 business days.
- Refunds will be credited to the original payment method.